Repair service rates
We charge a flat rate trip/diagnostic charge of 99.95 for all major indoor appliance service requests, 79.95 per additional appliance serviced same day on site ( except ice machines, which are a 140.00 trip/diagnostic charge) and the labor rate will be based on the parts being installed or labor required without parts, using the blue book rate systems to keep our costs fair and to a national standard.
If a part is required to complete the repair a non-refundable deposit of 50% for all parts over 100.00 will need to be paid to order the part.
Additional mileage charges will be quoted on a case by case basis for out of coverage area service calls.
We charge a non-refundable rate of 150.00 for calls out to Peaks Island, on top of our 99.95 trip/diagnostic rate. If a return trip is required, there will be an additional rate of 75.00.
All other islands will have a rate of 150.00 1st trip and 75.00/additional trips, on top of our 99.95 trip/diagnostic rate and requires pick up and drop off at the island ferry landing.
Second appliance repair company visit: If you hired another company to repair your appliance and they were unable to fix it and now you need us to finish the job, we may charge an additional 55.00 to the trip/diagnostic rate that does not go towards the estimate of repair. This charge is due to the errors that unauthorized service providers make in the process of trying to diagnose and make repairs to unfamiliar appliances and the additional work necessary to get it back into operational condition.
** Prices are subject to change without notice, unless an estimate has been given. All estimates are honored at the estimated value **
Appliance Installation rates
Appliance installation costs will be estimated on a per job basis, due to the wide variety of appliance styles and changing environmental circumstances and will include a pre-site inspection prior to set installation date.
Appliance purchase consultation rates
Appliance consultations are for customers who want the opinion of a service person who has been in the industry for many years, holds no brand loyalty and will give you educated options based on your own personal needs. This is for new construction, remodeling and basic upgrading of existing appliances. Consultations will be charged on an hourly basis and the hourly rate will depend on site location. The hourly rate will start at 75.00 per hour and cap at 165.00 per hour. These rates include travel expenses, operational costs and misc expenses to be available to you. Most consultations I've done have only taken 3 to 4 hours to complete.